Sydney Harbour Tall Ships - Failure to Honour Gift Certificates

Not resolved

I was given gift certificates for my birthday and this company has failed to honour them without imposing extra conditions by claiming they have been used by someone I have never heard of. It is very poor of a company to implement different conditions for different customers after the purchase has already been processed.

They would only honour the certificates by imposing extra conditions which put me out of my way all due to them making mistakes.

I wonder how many other people they do this to? I have already contacted NSW Dept of Fair Trading but thought other people should know.

Review about: Tall Ship Cruise.

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